Terms of service

1. Overview

This website is operated by florélian. Throughout the site, the terms “we”, “us”, and “our” refer to florélian.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced here or available by hyperlink. These Terms apply to all website users, including browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.

2. Online Store Terms

By agreeing to these Terms:

• You confirm that you are at least the age of majority in your country or have permission from a legal guardian.

• You may not use our products for any illegal or unauthorized purpose.

• You must not transmit viruses, malware, or harmful code.

• Any breach of these Terms may result in immediate termination of your access to our services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that:

• Your non-payment information may be transferred unencrypted across various networks.

• Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, sell, or exploit any part of the service without written permission from us.

4. Accuracy, Completeness & Timeliness

Information on this website may not always be accurate, complete, or current. Content is provided for general information and should not be relied on as the sole basis for decisions.

We may update or change site content at any time, but we are not obligated to do so.

5. Modifications to the Service & Prices

Prices for our products may change without notice.
We may modify, suspend, or discontinue the service at any time without liability.

6. Products & Services

Some products or services may:

• Be available exclusively online

• Have limited quantities

• Be subject to our Refund Policy

We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display accuracy.

We reserve the right to:

• Limit sales to any person or region

• Limit product quantities

• Discontinue any product at any time

• Change product descriptions or pricing without notice

We do not guarantee that purchased products will meet your expectations.

7. Accuracy of Billing & Account Information

We reserve the right to:

• Refuse any order

• Limit or cancel quantities purchased per customer

If an order is changed or cancelled, we may notify you using the contact information you provided at checkout.

You agree to provide accurate and up-to-date billing and account information so we can complete your transactions.

For more details, please review our Refund Policy.

8. Optional Tools

We may provide access to third-party tools that we do not monitor or control.
You acknowledge that these tools are provided “as is” without warranties or liability.

Your use of optional tools is entirely at your own risk.

9. Third-Party Links

This site may include links to third-party websites not affiliated with us.
We are not responsible for examining or evaluating third-party content and are not liable for third-party products, services, or websites.

Please review third-party policies before making transactions with them.

10. User Comments & Submissions

If you send us comments, ideas, suggestions, or materials:

• You grant us the right to use, edit, publish, or distribute them without restriction.

• We are not obligated to keep submissions confidential or to compensate you.

• You are responsible for ensuring your submissions do not violate any third-party rights.

11. Personal Information

Your personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors or omissions relating to:

• Product descriptions

• Pricing

• Promotions

• Shipping charges

• Transit times

• Availability

We reserve the right to correct errors or update information without prior notice.

13. Prohibited Uses

You are prohibited from using the site or its content:

• For unlawful purposes

• To violate laws

• To infringe intellectual property rights

• To harass or discriminate

• To upload malware or harmful code

• To collect personal information

• To spam or scrape

• To interfere with security features

We may terminate your use of the site for violating prohibited uses.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that:

• The service will be uninterrupted or error-free

• Results will be accurate or reliable

You agree that your use of the service is at your sole risk.

To the fullest extent permitted by law, florélian is not liable for any damages, including:

• Lost profits, revenue, savings, or data

• Replacement costs

• Any indirect, incidental, or consequential damages

15. Indemnification

You agree to indemnify and hold harmless florélian and its partners, employees, and agents from claims arising from your breach of these Terms or violation of any laws or third-party rights.

16. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply.

17. Termination

These Terms remain effective unless terminated by either you or us.

We may terminate your access if we believe you have violated these Terms.

18. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and florélian.

19. Governing Law

These Terms are governed by the laws of the Netherlands.
Any disputes will be handled exclusively by courts in Rotterdam, Netherlands.

20. Contact Information

Questions about these Terms of Service should be sent to:

Phone Number: +31623008253
Email: info@lorvinna.com
Physical Address:
Blankvoornstraat 70 Hoogvliet Rotterdam Southolland3192 BZ Netherlands
VAT Number: NL004804151B76
Chamber of Commerce Number: 90271351

Monday – Friday: 09:00 17:00 (GMT/UK Time)